Introduction

Please carefully read these Terms of Use, as they affect your legal rights & obligations.

These DS Enterprise FZE. Terms of Use (“Terms of Use”) apply to the websites, (each, a “Service” and collectively, the “Services” or “Holooly Websites”).

DS Enterprise FZE. in these Terms of Use as “Holooly,” “DS Enterprise FZE,” “we” or “our.” “You,” “your” and “user” refer to any person or entity using the Services.

These Terms of Use govern your use of the Services, regardless of how you access them, whether by computer, mobile device, or otherwise; and directly through our Services, and regardless of whether you are a registered user or a guest.

“The United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

Acknowledgement

By using our website, you agree to all of our website Terms of Use. If you do not agree to the Terms of Use, you are not authorized to use the Services and you must cease all such use immediately.

• You agree not to use the account, username, or password of another User at any time.
• You agree not to disclose your password to any third-party.
• You agree you will not sell or share or otherwise transfer your membership or any membership rights.
• You agree to notify Holooly immediately if you suspect any unauthorized use of your account or access to your password.
• You agree that you will not imply that you and Holooly are affiliated in any way or that Holooly approves of your comments.

Unless you opt out of arbitration within 30 days of the date you first agree to these terms of use by following the opt-out procedure specified in the “arbitration” section below, and except for certain types of disputes described in the “arbitration” section below, you agree that disputes between you and Holooly will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Payment Authorization

By Purchasing any services or products provided on the Holooly website, you hereby grant authorization for Holooly to initiate recurring charges to the payment card you have provided for future payments in accordance with the specified period or billing cycle as outlined in the pricing page. This authorization encompasses all charges associated with the use of our services, including but not limited to subscription fees, usage fees, and any additional applicable charges.

This authorization shall remain in effect until you decide to cancel it, subject to the terms and conditions detailed in our Cancellation & Refund Policy. It is your responsibility to ensure that the payment information is accurate, up-to-date, and that sufficient funds are available to cover the authorized transactions.

Holooly is dedicated to ensuring the security and privacy of your financial information. Our payment processing procedures adhere to industry standards to protect your sensitive data. Your trust is of utmost importance to us, and we are committed to maintaining the highest level of transparency and accountability in our payment processes.

If you wish to make changes to this authorization, including revoking it or updating your payment information, please refer to the Account Settings section on our platform or contact our customer support team for further assistance.

Currency

Payments will be accepted in US Dollar, by 3D Secure Visa or MasterCard, debit or credit Card. The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

Payment Confirmation

You will receive a payment confirmation email within 24 hours from the purchase, if under any circumstances, you did not receive the payment confirmation, you are required to email us immediately on [email protected].

Countries out of Service

We do not and will not trade with or provide any services to OFAC and sanctioned countries.

General Terms

In some instances, these Terms of Use may apply to a service or product offered via the Services (“Additional Terms”). We will make those Additional Terms available to You with the relevant Services. If you use those Services, the Additional Terms that apply will become part of this agreement between You and Holooly.

To the extent there is a conflict between these Terms of Use and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Cardholder must retain a copy of transaction records and https://holooly.com policies and rules.

User is responsible for maintaining the confidentiality of account.

Account Registration and Termination

Holooly provides a variety of services, both online and offline, designed to improve the overall academic experience and help users save money.

You may only have one Holooly account for use of the Services, and you may not share your account or any of the Services with others in any shape or form. All information you provide to create an account must be accurate and complete. You may not impersonate any other person or use a name that is not your own. It is your responsibility to update your account information to keep it current and accurate. When you purchase a subscription plan, an account will be setup for you automatically, you will receive an email with a link to set a new password for your account. You are solely responsible for maintaining the confidentiality of your password, and for any and all use of your account.

Holooly has the right to terminate your account for any reason at our sole discretion without notice to you.

Age & Residence Requirements

The Services are available to individuals age 18 and over. If you are below the age of 18 and the age of majority where you live, you must review these Terms of Use with your parent or guardian to confirm that you and your parent or guardian understand and agree to it. You may register for an account regardless of where you live.

All financial transactions will be processed in U.S. dollars. The Services are not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Holooly to any registration requirement within such jurisdiction or country.

By registering, you certify that you are not on any list of restricted persons with whom it is unlawful for any company to do business. Holooly makes no representations or warranties that the Services are appropriate for use or access in other locations.

Anyone using or accessing the Services from other locations does so on their own initiative and is responsible for compliance with their country of residence local laws regarding online conduct and acceptable content, if and to the extent such laws are applicable.

We reserve the right to limit the availability of the Services and/or the provision of any content, program, product, service, or other feature to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any such content, program, product, service or other feature that we provide.

Holooly’s Proprietary Rights

The Services are owned and operated by Holooly. Unless otherwise explicitly specified by Holooly, all materials that are included in or otherwise a part of the Services, including the past, present, and future versions, domain names, source and object code, the text, site design, logos, graphics, bibliographic and citation information, citation guides, icons, and book cover images, as well as the selection, assembly and arrangement thereof and the “look and feel” of the Services (collectively, “Holooly Content“), are owned, controlled, or licensed by Holooly.

Holooly Content is protected from unauthorized use, copying, and dissemination by copyright, trademark, patent, and other laws, rules, regulations, and treaties.

All rights in images of books or other publications included in the Services are reserved by the copyright owners of such materials.

Any unauthorized use of the materials appearing on the Services may violate copyright, trademark, patent, and other applicable laws, rules, regulations, and treaties, and could result in criminal or civil penalties.

Your license to Use Holooly Content

Subject to your compliance with these Terms of Use, Holooly grants you a limited, personal, non-exclusive, non-commercial, revocable and non-transferable license to view the Holooly Content. You may only use the Services for your own personal use.

You agree not to view, copy, or procure content or information from the Services by automated means (such as scripts, bots, spiders, crawlers, or scrapers), or to use other data mining technology or processes to frame, mask, extract data or other materials from the Holooly Content (except as may be a result of the standard search engine or Internet browser usage), unless formally authorized by Holooly under separate written agreement.

No materials from the Services may be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without Holooly’s prior written permission or as expressly provided in these Terms of Use. When you download or use the Holooly Content as authorized by these Terms of Use, you must:

1. keep intact any and all copyright and other proprietary notices.
2. make no modifications to the Holooly Content.
3. Do not copy or adapt any object code associated with the Services or reverse engineer, modify or attempt to discover any source code associated with the Services, or allow or assist any third party (whether or not for your benefit) to do so.

All rights not expressly granted herein are reserved. Where you purchase a subscription or a license to access any Holooly Content, you may not share that subscription or license with others.

Holooly may impose reasonable limits on your scope of access to Holooly Content, including limits on time or number of materials accessed or machines used to access such Content, to prevent unauthorized third-party access to or use of that Content.

Social Distribution & Widgets

Holooly may allow you but only through express written permission to engage in certain personal uses of Holooly Content that include the ability to share certain Holooly Content with others (“Social Distribution“). For example, the Services may allow you to send certain Holooly Content to friends, display Holooly Content on your personal web site or post-Holooly Content on a third-party web site.

We reserve the right to revoke our permission for Social Distribution at any time and for any reason, and you agree to immediately cease Social Distribution upon notice of revocation and to comply with any terms we post in connection with the Social Distribution of Holooly Content.

Similarly, the Services may provide content that you may choose to embed on your personal web page, third-party web site, or social networking site by pasting the HTML or other code provided by us (typically labeled as an embed code) (“Widgets“).

Widgets are Holooly Content and subject to the limited, revocable license described above. We may discontinue providing the services necessary for the Widgets to operate or we may disable Widgets you have embedded at any time for any reason without any liability to you. You agree that our permission to you to use Widgets does not provide you (or any third-party) with any intellectual property rights in or to the Widget or any Holooly Content made available via any Widget.

User Content & Activities

When you submit, post, upload, embed, display, communicate, link to, email or otherwise distribute or publish any review, problem, suggestion, idea, solution, question, answer, class notes, course outline bibliographic and citation information comment, testimonial, feedback, message, image, video, text, profile data or other material (“User Content“) to Holooly, any Holooly employee or contractor, or Holooly Website, you grant Holooly and our affiliates, licensees, distributors, agents, representatives and other entities or individuals authorized by Holooly, a non-exclusive, worldwide, perpetual, unlimited, irrevocable, royalty-free, fully sub licensable (through multiple tiers) and fully transferable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content, in any media known now or in the future, and to make, use, reproduce, copy, display, publish, exhibit, distribute, modify, sell, offer for sale, create derivative works based upon and otherwise use the User Content.

Note that we may create, facilitate or display social advertisements, whereby your name, profile, and photo may be used to advertise products and services to your network based on your use of the Services and your interactions with Holooly. You agree that Holooly may use your name and profile picture in connection with social ads to advertise products and services to your network based on your use of the Services and your interactions with Holooly.

You further agree that Holooly is free to use any ideas or concepts contained in any User Content for any purposes whatsoever, including, without limitation, developing, manufacturing, and marketing products and services; and creating informational articles, without any payment of any kind to you.

You authorize Holooly to publish your User Content in a searchable format that may be accessed by users of the Services and the Internet. To the fullest extent permitted by law, you waive any moral rights you may have in any User Content you submit, even if such User Content is altered or changed in a manner not agreeable to you.

Holooly is not required to host, display, or distribute, and may remove at any time, any User Content. Holooly reserves the right to change the format, sizing, and any other display specifications of the Content as it sees fit.

You represent and warrant that (i) you own the User Content submitted by you on, though, or in connection with the Services, or otherwise have the right to grant the licenses set forth in this section, and (ii) the posting of your User Content on, through or in connection with the Services and/or Linked Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.

Upon Holooly’s request, you will furnish Holooly any documentation, substantiation, or releases necessary to verify your compliance with these Terms of Use.

Except as otherwise described in the posted Privacy Policy or other agreement on the Services presented at the time you provide your User Content (defined below), you agree that your User Content will be treated as non-confidential and non-proprietary and will not be returned.

You acknowledge and agree that your relationship with Holooly is not a confidential, fiduciary, or another type of special relationship and that your decision to submit any User Content does not place Holooly in a position that is any different from the position held by members of the general public, including with regard to your User Content. None of your User Content will be subject to any obligation of confidence on the part of Holooly.

It is our policy not to accept or consider content, information, ideas, suggestions, or other materials other than those we have specifically requested, to which certain specific terms, conditions, and requirements may apply. This is to avoid any misunderstandings if your ideas are similar to those we have developed or are developing independently.

You agree that Holooly has no obligation to monitor or enforce your intellectual property rights to your User Content but has the right to protect and enforce its and its licensees’ rights to your User Content. You further acknowledge and agree that, to the fullest extent permitted by applicable law, Holooly will not have any obligation to you with regard to User Content and that Holooly may or may not monitor, display or accept your User Content and may delete it at any time.

We may, but are not obligated to, review User Content prior to posting it on or distributing it through the Services, or allowing them to be distributed through the Services. This includes private messages exchanged by you and other users through the Services. This “User Content and Activities” section shall survive any expiration or termination of your relationship with Holooly.

Acceptable Use Policy

You are solely responsible for the User Content you submit, through or in connection with our Services, and any material or information that you transmit to other users and for your interactions with other users. When you contribute, upload, or otherwise provide User Content via the Services, you agree to comply with the following Community Usage Rules.

In addition to removing such prohibited materials, Holooly may terminate the responsible accounts, and/or report such activities to law enforcement authorities as appropriate.

Prohibited User Content

Prohibited user content includes, but not limited to, material that Holooly determines:

1. is patently offensive or promotes or otherwise incites racism, bigotry, hatred or physical harm of any kind against any group or individual;
2. harasses or advocates harassment of another person;
3. exploits people in a sexual or violent manner or contains nudity, excessive violence, or offensive subject matter or contains a link to an adult or otherwise objectionable website;
4. posts information that poses or creates a privacy or security risk to any person;
5. constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
6. constitutes or promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files;
7. involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing, instant messaging, “spamming,” or “spamming”;
8. contains restricted or password-only access pages or hidden pages or images (those not linked to or from another accessible page) or solicits or is designed to solicit passwords or personal identifying information for commercial or unlawful purposes from other users;
9. furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to, making or buying illegal weapons or providing or creating computer viruses;
10. involves commercial activities and/or sales without prior written consent from Holooly such as contests, sweepstakes, barter, advertising, or pyramid schemes;
11. includes a photograph or video of another person that you have posted without that person’s consent;
12. violates or attempts to violate the privacy rights, publicity rights, copyrights, patent rights, trademark rights, contract rights, or any other rights of any person.

Prohibited Activities

Prohibited activities include, without limitation:

1. Unauthorized advertising to, or solicitation of, any user to buy or sell any products or services;
2. Circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person in circumventing or modifying any security technology or software that is part of our Services;
3. Activity that involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware, or otherwise permit the unauthorized use of or access to a computer or a computer network;
4. Modifying, copying, distributing, downloading, scraping or transmitting in any form or by any means, in whole or in part, any content from the Services;
5. Covering or obscuring the banner advertisements and/or safety features (e.g., report abuse button) on your personal profile page, or any Holooly page via HTML/CSS or any other means;
6. Any automated use of the Services, such as but not limited to, using scripts to send messages or posts;
7. Interfering with, disrupting, or creating an undue burden on the Services or the networks or services connected to the Services;
8. Displaying an unauthorized commercial advertisement on your profile, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity using the Services on behalf of that person, such as placing commercial content on review posts or solutions, links to e-commerce sites not authorized by Holooly, or sending messages with a commercial purpose;
9. Activity unrelated or disruptive to the Services, such as intentionally distributing the wrong solutions to problems, submissions that force browsers to scroll horizontally, large blank or content-free submissions, “Bumping” multiple older topics (posting in them well after the last post), posting multiple identical or near-identical messages or topics, including “fad” topics, hard-to-read topic titles (e.g., ALL CAPS, AlTeRnAtE cApS, no spaces, no or excessive punctuation), or multiple hard-to-read or nonsensical messages in a single or multiple topics; or
10. Using the Services in a manner inconsistent with any applicable law.

Cancelation & Refund

Unfortunately, we cannot issue a refund after payment is made. However, you can cancel your subscription at any time. This will allow you to continue using the website until the end of your billing cycle without being charged automatically for the next billing cycle.

If for any reason you were not able to cancel your subscription, or turn off the auto renewal toggle, or had any difficulties accessing your account dashboard, please feel free to reach us through email on [email protected].

Make sure you either email us from the email you used to register your account or provide us the email you used to register your account with, along with your query, question, or concern.

When a refund request is submitted, our team will investigate and approve it or decline it, based on the decision, if your refund request got approved, the refund will be issued within 7 to 10 business days, and onto original mode of payment.

Holooly.com has the right to approve or decline refund requests if the user/customer failed to turn off the subscription auto renewal toggle or failed to cancel the subscription.

Approved refunds usually that 7 to 14 business days to be processed and reflect in your bank account.

Holooly may cancel your account in its sole discretion for any reason, including but not limited to inactivity or misuse. Even if your account is canceled, your photos, bibliographic and citation information, comments, likes, friendships, and any other data you have shared via the Services may persist within the Service after the cancellation of your account (for example, if you posted prohibited content). Cancelation of account means cancelation of subscription.

Service Modifications

Holooly reserves the right, in our sole discretion, to make changes to or discontinue any of the Services at any time. Any description of the Services provided by Holooly is not a representation that the Services are working or will always work in that manner, as Holooly is continuously updating the Services, and these updates may not always be reflected in the Terms of Use.

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