Question 10.68: Analyzing a fleet of delivery trucks A distribution center d...

Analyzing a fleet of delivery trucks

A distribution center delivers material to the retail stores in its service region. Twelve trucks are used for delivery. The time required to load a truck is exponentially distributed with a mean of 40 minutes; the time required to deliver a load and return is exponentially distributed with a mean of 6 hours. There are two crews available for loading trucks. The distribution center operates continuously, that is, 24 hours per day and 7 days per week.

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Table 10.37 Results Obtained by Peck and Hazelwood for (M|M|c) : (GD|K|K)
K C D F K C D F K C D F
X=0.05 12 1 0.879 0.764 10 1 0.987 0.497
4 1 0.149 0.992 2 0.361 0.970 2 0.692 0.854
5 1 0.198 0.989 3 0.098 0.996 3 0.300 0.968
6 1 0.247 0.985 4 0.019 0.999 4 0.992 0.994
2 0.023 0.999 14 1 0.946 0.690 5 0.020 0.999
7 1 0.296 0.981 2 0.469 0.954 12 1 0.998 0.416
2 0.034 0.999 3 0.151 0.992 2 0.841 0.778
8 1 0.343 0.977 4 0.036 0.999 3 0.459 0.940
2 0.046 0.999 16 1 0.980 0.618 4 0.180 0.986
9 1 0.391 0.972 2 0.576 0.935 5 0.054 0.997
2 0.061 0.998 3 0.214 0.988 14 2 0.934 0.697
10 1 0.437 0.967 4 0.060 0.998 3 0.619 0.902
2 0.076 0.998 18 1 0.994 0.554 4 0.295 0.973
12 1 0.528 0.954 2 0.680 0.909 5 0.109 0.993
2 0.111 0.996 3 0.285 0.983 6 0.032 0.999
14 1 0.615 0.939 4 0.092 0.997 16 2 0.978 0.621
2 0.151 0.995 5 0.024 0.999 3 0.760 0.854
3 0.026 0.999 20 1 0.999 0.500 4 0.426 0.954
16 1 0.697 0.919 2 0.773 0.878 5 0.187 0.987
2 0.195 0.993 3 0.363 0.975 6 0.066 0.997
3 0.039 0.999 4 0.131 0.995 7 0.019 0.999
18 1 0.772 0.895 5 0.038 0.999 18 2 0.994 0.555
2 0.243 0.991 25 2 0.934 0.776 3 0.868 0.797
3 0.054 0.999 3 0.572 0.947 4 0.563 0.928
20 1 0.837 0.866 4 0.258 0.987 5 0.284 0.977
2 0.293 0.988 5 0.096 0.997 6 0.118 0.993
3 0.073 0.988 6 0.030 0.999 7 0.040 0.998
25 1 0.950 0.771 30 2 0.991 0.664 20 2 0.999 0.500
2 0.429 0.978 3 0.771 0.899 3 0.938 0.736
3 0.132 0.997 4 0.421 0.973 4 0.693 0.895
4 0.032 0.999 5 0.187 0.993 5 0.397 0.963
30 1 0.992 0.663 6 0.071 0.998 6 0.187 0.988
2 0.571 0.963 X  = 0.20 7 0.074 0.997
3 0.208 0.994 4 1 0.549 0.862 8 0.025 0.999
4 0.060 0.999 2 0.108 0.988 25 3 0.996 0.599
X = 0.10 3 0.008 0.999 4 0.920 0.783
4 1 0.294 0.965 5 1 0.689 0.801 5 0.693 0.905
2 0.028 0.999 2 0.194 0.976 6 0.424 0.963
5 1 0.386 0.950 3 0.028 0.998 7 0.221 0.987
2 0.054 0.997 6 1 0.801 0.736 8 0.100 0.995
6 1 0.475 0.932 2 0.291 0.961 9 0.039 0.999
2 0.086 0.995 3 0.060 0.995 30 4 0.991 0.665
7 1 0.559 0.912 7 1 0.883 0.669 5 0.905 0.814
2 0.123 0.992 2 0.395 0.941 6 0.693 0.913
3 0.016 0.999 3 0.105 0.991 7 0.446 0.963
8 1 0.638 0.889 4 0.017 0.999 8 0.249 0.985
2 0.165 0.989 8 1 0.937 0.606 9 0.123 0.995
3 0.027 0.999 2 0.499 0.916 10 0.054 0.998
9 1 0.711 0.862 3 0.162 0.985 11 0.021 0.999
2 0.210 0.985 4 0.035 0.998
3 0.040 0.998 9 1 0.970 0.548
10 1 0.776 0.832 2 0.599 0.887
2 0.258 0.981 3 0.227 0.978
3 0.056 0.998 4 0.060 0.996
Source: Peck and Hazelwood [59].

Based on the data for the distribution center K=12, \lambda=1 / 6, \mu=2, and c=2; hence, X=0.1. From Table 10.37, F=0.970 . Therefore,

\begin{aligned}L &=K[1-F(1-X)]=12[1-0.970(1-0.1)] \\&=1.524 \text { trucks } \\L_{q} &=K(1-F)=12(1-0.970) \\&=0.360 \text { truck } \\W &=\frac{1-F(1-X)}{\mu F X}=\frac{1-0.970(1-0.1)}{1.5(0.970)(0.1)} \\&=0.873 \text { hour per truck } \\W_{q} &=\frac{1-F}{\mu F X}=\frac{1-0.970}{1.5(0.970)(0.1)} \\&=0.206 \text { hour per truck }\end{aligned}

The results given above are based on the assumption that either of the two crews can load any truck. It has been suggested that trucks 1, \ldots, 6 be serviced by crew 1 and trucks 7, \ldots, 12 be serviced by crew 2 . In such a case, K=6, \lambda=1 / 6, \mu=2, c=1, and X=0.1 for the first group of trucks. From Table 10.37, F=0.932 . Hence,

\begin{aligned}L &=6[1-0.932(1-0.1)]=0.9672 \text { truck } \\L_{q} &=6(1-0.932)=0.408 \text { truck } \\W &=\frac{1-0.932(1-0.1)}{1.5(0.932)(0.1)}=1.153 \text { hours per truck } \\W_{q} &=\frac{1-0.932}{1.5(0.932)(0.1)}=0.486 \text { hour per truck }\end{aligned}

Since there are two crews, the average number of trucks in the total system is L=2(0.9672)= 1.9344 trucks; likewise, the average number of trucks waiting to be loaded is L_{q}=2(0.408)= 0.816 truck. Under the proposed plan, a complete delivery cycle by a truck will require 6 +1.153=7.153 hours; therefore, a truck can be expected to make 7(24) / 7.153=23.49 deliveries per week. Under the present plan, a truck can be expected to make 7(24) / 6.873= 24.44 deliveries per week.

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