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Question 11.S11.3: Victor Pimentel, purchasing manager of Office Supply Center ...

Victor Pimentel, purchasing manager of Office Supply Center of Mexico, is searching for a new supplier for its paper. The most important supplier criteria for Victor include paper quality, delivery reliability, customer service, and financial condition, and he believes that paper quality is twice as important as each of the other three criteria. Victor has narrowed the choice to two suppliers, and his staff has rated each supplier on each criterion (using a scale of 1 to 100, with 100 being highest), as shown in the following table:

PAPER QUALITY DELIVERY RELIABILITY CUSTOMER SERVICE FINANCIAL CONDITION
Monterrey Paper 85 70 65 80
Papel Grande 80 90 95 75

Use the factor-weighting approach to determine the best supplier choice.

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